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Sales Development

Continuous organizational improvement is a requirement to build and maintain a leadership position in the marketplace edge. The New York Group provides scalable support for salespeople. From sales and customer service training to technology adoption/integration and call center development, The New York Group guides clients through a cost effective, productive, and positive improvement process. Not to be overlooked, mobile and social are fast becoming the go-to tools for selling to Millennial and GenZ consumers.

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Lead
Targeting

develop customer personas to identity and connect with new customer groups

Prospect
Nurturing

use automation to deliver relevant and timely touchpoints to motivate and persuade prospects

Promotions
+ Incentives

engage prospects and repeat customers with offers that deliver value

Sales
Referrals

implement a program to make it simple for customers to refer your business to their network

Sales
Letters

the intimate and persuasive power of the written word delivers your brand’s message and immediacy

Call
Scripts

use strategic conversation to convert prospects into customers

Training +
e-Learning

use collaterals, training sessions, technology and team building events to increase productivity

Call Center
Process

adopt and refine processes for sales and support interactions that result in higher conversion and satisfaction rates

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Let’s start a conversation about retailing different...

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@ The Austin Studio
71-34 Austin Street, Floor 2
Forest Hills, New York City 11375
646.867.2520
made in-ny

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